Penny Kay Consulting offers strategic consulting, operational control, risk assessment and business improvement services for organisations working with vulnerable people, families and communities. Our aim is to enhance our clients’ professional capability and agility to respond in a competitive and changing regulation and accreditation environment.

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We work with a wide range of human services clients, including Aboriginal corporations. We typically take on 'ownership-level' senior engagements with the remit to deliver business improvement that repositions the organisation as a preferred provider in its field. This can range from turnaround of organisations at risk of losing accreditation to capability development to help highly effective organisations expand their service categories.